Terms of Service Services
- General Provisions and Subject Matter of the Agreement
- Procedure and Scope of Services
- Details and Terms of Link-Building Services
- Financial Terms and Conditions and Payment Procedures
- Rights and Obligations of the Parties
- Liability and Limitations of Warranty
- Confidentiality and Intellectual Property
- Force Majeure and Dispute Resolution
- Final Provisions
1. General Provisions and Subject Matter of the Agreement
This Agreement governs the relationship between the SEO agency SEO Rocks (hereinafter referred to as the “Contractor”) and the Client who requests services through the website https://seo-rocks.com. Use of the website, submission of any forms, or payment for services constitutes the Client's full acceptance of these Terms. The subject matter of the Agreement is the provision of professional services in the field of search engine optimization (SEO), technical audits, link building strategy development, and content creation.
2. Procedure for Providing Services and Scope of Services
The Contractor undertakes to provide services in accordance with the selected pricing plan or an individual strategy. The process includes a technical audit, competitor analysis, keyword research, and implementation of recommendations. The Contractor independently determines the methods and tools (Ahrefs, Semrush, etc.) required to achieve the objectives. All work is performed in compliance with current search engine guidelines, and reports on the work performed are provided to the Client on a monthly basis.
3. Specifics and Conditions of Link Building Services
Link building is a critically important part of the promotion strategy, which involves obtaining external links to the Client's website. The Contractor undertakes to identify donor websites, verify their quality (DR, UR metrics, traffic), and place links (crowd marketing, guest posts, outreach).
- Quality and Indexing: The Contractor guarantees the use of safe placement methods on resources that are not under search engine penalties at the time of placement. However, the Contractor is not responsible for the speed at which links are indexed by Google crawlers, as this process depends solely on the search engine's algorithms.
- Placement guarantee: The Contractor provides a guarantee that placed links will remain live for a period of 6 months (unless otherwise agreed individually). If a link is removed by the website owner within this period, the Contractor undertakes to replace it with an equivalent one at no additional cost.
- Approval of websites: If the selected pricing plan provides for prior approval of the list of websites, the Client is obliged to review the proposed list within 3 business days. Failure to respond within the specified period shall be deemed consent to proceed with the proposed list.
4. Financial Terms and Payment Procedures
The cost of services is determined based on the scope of work and the complexity of the niche. The base rate is $20 per hour. The price is fixed in an individual proposal or in the pricing plans (Basic, Standard, Professional, Custom). Payment is made on the basis of full or partial prepayment. When ordering link building services, the budget for paying for link placements on third-party resources may be allocated separately or included in the total cost of the service package, as agreed by the parties.
5. Rights and Obligations of the Parties
The Contractor is obliged to perform the work to a high standard and to maintain confidentiality. The Client undertakes to provide full access to content management systems (CMS) and analytics services (Google Search Console, Google Analytics). Delays in providing access or disregard for technical recommendations shall release the Contractor from responsibility for the timeframes for achieving results. The parties shall communicate through the agreed channels (Email, Telegram, Slack).
6. Liability and Limitations of Warranties
The Contractor uses exclusively "white hat" optimization methods; however, it cannot provide a 100% legal guarantee of achieving specific rankings due to the dynamic nature of search engine algorithms. The Contractor is not responsible for ranking drops caused by changes in Google's algorithms, actions of previous contractors, or changes made to the website by the Client independently without prior approval.
7. Confidentiality and Intellectual Property
All materials, strategies, and reports become the property of the Client upon full payment. Both parties undertake not to disclose commercial information. A separate Non-Disclosure Agreement (NDA) may be signed upon request. The Contractor has the right to use the Client's brand name in its portfolio, unless the Client has expressly prohibited this in writing.
8. Force Majeure and Dispute Resolution
The parties shall be released from liability for failure to fulfill their obligations in the event of force majeure circumstances (war, natural disasters, global network outages). Disputes shall be resolved through negotiations. If an agreement cannot be reached, the dispute shall be referred to the court in accordance with the applicable legislation of Ukraine.
9. Final Provisions
This Agreement takes effect from the moment the Client contacts the Contractor. The Contractor has the right to unilaterally amend these Terms by publishing an updated version on the website. Continued use of the services constitutes acceptance of the new Terms.